Aviation groups warn that a new EU airport system causes major delays for non-EU passengers. IATA and ACI Europe state that the industry needs immediate action to prevent summer travel chaos. Without changes, waiting times could exceed four hours.
The Entry/Exit System (EES) launched last year in 29 countries to improve border security. It replaces manual passport stamps with digital records. The EU uses this to track how long visitors stay in the Schengen area. However, aviation groups already report two-hour queues at border controls.
Several factors make these problems worse. Checkpoints face chronic staff shortages and unresolved technical glitches. Automated border gates often fail to work correctly. As a result, the move to digital processing remains difficult.
ACI Europe Director Olivier Jankovec notes a gap between EU claims and reality. He states that travellers face immense delays despite official reports of success. He urges the EU to prepare for the summer when airport traffic doubles.
Aviation groups have now written to European Commissioner Magnus Brunner for help. They argue that the EES must adapt to operational needs. While Schiphol Airport hired 200 extra staff, the industry still fears a chaotic summer ahead.
Travellers can find official rules on the European Union Entry/Exit System portal. You can also check your entitlements via the EU Air Passenger Rights Guide. For industry news, visit the ACI Europe website. These resources help passengers manage potential travel disruptions.
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