Police have launched a high-priority investigation into a major cyber attack and data breach at the telecommunications company Odido. In an official statement, authorities praised the company’s decision to refuse a ransom demand from the hackers.
Odido confirmed on Thursday that it would not pay the ShinyHunters hacking group. The group had stolen the personal data of millions of customers and threatened to release the information publicly. Police officials stated that this decision aligns with their national strategy for dealing with cybercrime.
Stan Duijf, head of operations for tackling cybercrime, advised all ransomware victims never to pay. He explained that paying criminals keeps their business model alive. He also warned that even if a ransom is paid, there is no guarantee that the stolen data will be kept safe or deleted.
Duijf described the incident as a serious attack with a significant impact. Because the personal details of more than 6 million customers are now in criminal hands, there is a high risk of identity fraud.
The investigation is being led by the National Public Prosecutor’s Office (Landelijk Parket). Specialists began mapping the digital attack as soon as the breach was discovered. However, police are currently sharing limited information to avoid compromising the ongoing case.
Customers of Odido are urged to remain vigilant. Duijf warned that stolen personal data is often used to make phishing messages appear more convincing. Users should be cautious of any unexpected communications from unknown contacts or companies. However, the company has offered a security package for its customers.
@anp | NEWS BRAINPORT
