Supermarket chain Albert Heijn expects all six of its regional distribution centres across the Netherlands to resume full operations during Wednesday. The retailer is currently recovering from a major cybersecurity incident. Management called the gradual restart a crucial step forward in restoring its supply network. However, they warned that clearing empty shelves and restoring normal stock levels will still take time. Regular deliveries of non-perishable goods have now restarted. Logistics teams are also working to resume standard shipments for fresh produce. Meanwhile, the Zaandam-based grocery giant’s website and mobile application remain offline. The company cancelled all online home deliveries scheduled through Thursday, and affected customers will receive automatic refunds.
Impact on store shelves and operations
The severe operational disruptions left store shelves bare across several branches. Fruit, vegetable, and dairy aisles suffered the heaviest shortages. Despite these widespread logistical bottlenecks, Albert Heijn confirmed that physical stores remain open for daily shopping. Stock availability is improving steadily, but it still varies by location and product category. Forensic teams continue to investigate the exact nature and origin of the attack traffic. The company reiterated that it has no evidence suggesting thieves stole customer or employee data. Security teams proactively disconnected core infrastructure on Sunday after detecting suspicious network activity. Chief executive Margaret Versteden-Van Duijn stated that teams prioritised restoring warehouse and inventory management systems first. However, she could not confirm an exact date for fully restocked shelves. The incident has also disrupted several other brands under parent company Ahold Delhaize, including drugstore chain Etos, liquor merchant Gall & Gall, Belgian retailer Delhaize, and US supermarket chain Stop & Shop.
@ anp | NEWS BRAINPORT
