The Dutch Association of Real Estate Agents (NVM) has welcomed Housing Minister Elanor Boekholt-O’Sullivan’s proposal to introduce a mandatory register for real estate agents. However, the organisation argues that the plan does not go far enough. The association is calling for mandatory education and competency requirements for agents seeking registration.
Standards
According to NVM, a statutory register should give consumers confidence that registered agents meet recognised professional standards. Without clear qualification requirements, the association warns that the register could create a false sense of security rather than genuine consumer protection.
“A statutory register creates the expectation that a real estate agent is qualified”, said NVM Wonen Chair Lana Goutsmits-Gerssen. “Without professional competency requirements, that expectation is not met. Consumers deserve a quality guarantee that is meaningful and reliable”.
The proposal follows years of criticism that the real estate sector has failed to adequately regulate itself. Under the new system, registered agents would be required to comply with a code of conduct, including rules on providing complete and timely information to clients. Agents who are removed from the register would no longer be allowed to operate.
While NVM is pushing for stricter quality standards, industry association Vastgoed Nederland has strongly welcomed the proposed legislation. The organisation sees the mandatory register as an important step towards increasing transparency, consistency, and trust across the profession.
Measures
Vastgoed Nederland has long argued that voluntary measures have fallen short, particularly when it comes to ensuring fair bidding practices in a highly competitive housing market. A mandatory register, it says, would enable the government to establish clear and uniform rules for all real estate agents.
“We have consistently argued that a voluntary approach was not working,” said Deputy Director Tristan Bons. “The Minister has now reached the same conclusion. A small group that fails to follow the rules can damage trust in the entire profession. The vast majority of real estate agents should no longer have to suffer the consequences of that.”
If approved, the registration requirement would mark a significant change in the regulation of the Dutch real estate sector. Supporters believe it could raise professional standards, strengthen consumer protection, and help restore confidence in the housing market.
@anp | NEWSBRAINPORT

