Vereniging Eigen Huis reports a growing number of homeowners facing misleading sales tactics for sustainability products. The national homeowners association receives frequent complaints regarding unfair practices for items like home batteries and heat pumps. To measure the full scope of the problem, the organisation launches a dedicated reporting point today.
Homeowners report feeling misled, pressured, or poorly informed by aggressive suppliers. Misleading practices include unclear quotes, demands for immediate signatures, high upfront deposits, and sales representatives falsely claiming government or energy supplier affiliation.
The association plans to use data from the reporting point to warn consumers and report widespread abuses to regulatory authorities. Director General Cindy Kremer stresses that homeowners want to green their properties, but must trust vendor promises. She warns that forced decisions and unfulfilled sales claims hurt personal finances and damage public confidence in energy transitions.
Vereniging Eigen Huis advises homeowners not to rush into sustainability contracts. The organisation urges consumers to seek independent advice whenever in doubt and only sign agreements after fully understanding the offer.
@ anp | NEWS BRAINPORT
